Back Office Outsourcing and Support

Back Office Outsourcing and Support Services for Growing Businesses

Keep your operations running smoothly while we handle the admin work behind the scenes. At Positify, our back office outsourcing and administrative support services are built to help you scale—without adding overhead.

What We Offer:

Scalable teams for HR, admin, and customer success
Reliable business process outsourcing (BPO) backed by a vetted global team
Fast, secure onboarding and seamless data entry integration
Access to virtual assistants and remote admin professionals when and where you need them
Save up to 60% on operations with flexible back office support solutions
Trusted vendor network: insurance, finance, and compliance
Up and running in 3–5 days Save up to 40% on operations

Whether you need full back office services, specialized outsourcing, or a long-term partner for operational excellence — Positify delivers results that scale with you

Trusted by Companies Backed by Top Investors

What Is Back Office Outsourcing?

Back office support services refer to a wide range of administrative, operational, and compliance-related functions that keep your business running—without directly touching sales or product development. At Positify, we turn your back office into a powerful, efficient engine for growth.
From data entry, invoicing, billing, and customer service to remote assistant support, our business process outsourcing (BPO) solutions give you the flexibility and talent you need to scale — without the in-house overhead.

Back Office Services We Offer

Data entry & digital record management
Customer service via phone, chat, or email
Invoicing & billing automation and processing
Virtual assistants for busy founders and healthcare administrators
Remote assistants for HR, recruiting, finance, and scheduling support
Seamless integrations with QuickBooks, Zoho, Salesforce, EHR systems, and more

Industries We Support

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E-commerce & Retail
Law Firms & Legal Teams
Real Estate & Property Management
Insurance Agencies
SaaS & Startups
Financial Services
Healthcare Providers & Clinics
Service Providers (cleaning, wellness, home maintenance, and more)

Why Positify?

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Certified remote teams with industry-specific experience
100% secure (NDAs + encrypted systems)
Seamless workflow with QuickBooks Online, Asana, Slack, EHR platforms
Transparent pricing, real ROI — no hidden fees

Pricing & Packages

Whether you need 10 hours/week or full-time support, we’ve got you covered:

● Starting at $19/hour

● Monthly plans

● Volume discounts for enterprise clients

Ready to Offload Admin & Scale Smart?

From HIPAA-compliant healthcare back office support to real estate lead management, Positify helps you save up to 60% on operations while gaining expert, flexible support.
👉 Contact us today for your personalized back office strategy.

What Is Back Office Outsourcing?

Back Office Services We Offer

Data entry & digital record management
Customer service via phone, chat, or email
Invoicing & billing automation and processing
Virtual assistants for busy founders and healthcare administrators
Remote assistants for HR, recruiting, finance, and scheduling support
Seamless integrations with QuickBooks, Zoho, Salesforce, EHR systems, and more

Industries We Support

E-commerce & Retail
Law Firms & Legal Teams
Real Estate & Property Management
Insurance Agencies
SaaS & Startups
Financial Services
Healthcare Providers & Clinics
Service Providers (cleaning, wellness, home maintenance, and more)

Why Positify?

Certified remote teams with industry-specific experience
100% secure (NDAs + encrypted systems)
Seamless workflow with QuickBooks Online, Asana, Slack, EHR platforms
Transparent pricing, real ROI — no hidden fees

Pricing & Packages

Whether you need 10 hours/week or full-time support, we’ve got you covered:

● Starting at $19/hour

● Monthly plans

● Volume discounts for enterprise clients

Ready to Offload Admin & Scale Smart?

Don’t Pay a Lawyer $1,000+ — Use Our Free Templates Instead

Back Office Outsourcing Services

01HR & Recruitment Support

Candidate screening
Interview coordination
Onboarding documentation
Payroll data entry

02 Customer Success Support

Handling inquiries & complaints
CRM updates
Email/chat support
Satisfaction surveys

03 Data Entry & Processing

Legal/financial document entry
CRM & ERP data sync
Spreadsheet/data model support

04 Transcription and Research

Audio/video transcription
Online research & competitor data
Legal/medical transcription

05 Administrative Support

Scheduling & calendar management
Order processing
Report formatting

Back Office Outsourcing Services

01HR & Recruitment Support

Candidate screening
Interview coordination
Onboarding documentation
Payroll data entry

02 Customer Success Support

Handling inquiries & complaints
CRM updates
Email/chat support
Satisfaction surveys

03 Data Entry & Processing

Legal/financial document entry
CRM & ERP data sync
Spreadsheet/data model support

04 Transcription and Research

Audio/video transcription
Online research & competitor data
Legal/medical transcription

05 Administrative Support

Scheduling & calendar management
Order processing
Report formatting

Positify Process for Sourcing Your Back Office Support Team

1. Understanding Your Needs
We begin by assessing your business goals, internal workflows, systems, and team dynamics to identify the right support structure and talent fit.

2. Identifying Candidates
Our global talent network includes experienced professionals in admin, finance, customer service, HR, and operations. We search based on your desired skills, industry background, and tool proficiency.

3. Shortlisting Top Talent
Our experts pre-screen and shortlist the most qualified candidates. We also use AI to match profiles that align best with your company culture and role requirements.

4. Rigorous Interview Process
We support a customized interview process, working with you to align on behavioral, technical, and culture-fit evaluations — ensuring high-quality hires every time.

5. Final Selection
You make the final hiring decision. We provide guidance and structure throughout to help you move forward with clarity and confidence.

6. Seamless Onboarding
We help integrate your new remote back office staff into your tools, processes, and workflows — ensuring smooth handoffs and no disruption to your operations.

Back Office Roles We Staff

Virtual Assistants
Administrative Coordinators
Data Entry Specialists
Bookkeepers & Invoicing Experts
HR & Payroll Support
Customer Support Representatives
Operations & BPO Specialists

Our vetted global talent pool includes professionals with U.S. business experience, industry-specific expertise (e.g. healthcare, legal, tech, insurance), and multilingual capabilities — ideal for companies seeking reliability, flexibility, and cost efficiency.

CHECK OUT OUR FOUNDER`S NEW BOOK

Outsourcing: Save, Scale, and Build Your Business Empire by Alena Zhylich Brown

Strategic Business Planning for Growth Through Outsourcing and Professional Services

This book will show you how to choose the right partner, what to outsource, and what to avoid, helping you achieve your goals faster and with up to 40% less cost and time.

FAQ – Back Office Outsourcing

What is the cost of outsourcing back office operations?

Pricing depends on the type and volume of tasks, but most clients save 30–50% compared to in-house. We offer hourly and monthly options.

Can I outsource only certain functions, like HR or data entry?

Yes. We offer modular services — choose only what you need: HR, transcription, data entry, billing, or customer support.

Do you offer short-term or project-based support?

Absolutely. We support both long-term contracts and project-specific back office tasks.

What tools and software do you integrate with?

We integrate with all major tools: Salesforce, HubSpot, Zoho, G Suite, QuickBooks, and more.

How fast can we get started?

Typical onboarding takes 3–5 business days depending on scope. For urgent needs, we can start in 48 hours.

Outsourcing Today with Alena Zhylich Brown

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Customer Testimonials

We were very pleased to partner with Positify to help us with some our temp labor staffing needs. Positify was able to present us several experienced and skilled professionals that had a misfortune of being displaced from their home country by a geopolitical conflict. The candidates showed great enthusiasm, professionalism, and a positive outlook during the interview process, and once hired, our new contractor made tangible contributions right away. Working with Positify we were able to find people who were not only qualified but were also a great fit for our team, all at a fraction of the cost compared to more traditional agencies. In addition, Positify was very flexible and responsive during negotiation and onboarding process. Most of all though, it is great to be in a position where we can help people who were displaced by a terrible conflict.

Thank you for reviewing Anastasiia's work ethic. She is a wonderful addition to my team. She always gets her work done and submitted on time. She is very punctual, and never calls in! I love having her as she is vital to functionality of the team.

I am writing this to provide a review of Marina and Viktoriia's work. Viktoriia: She only works on AHSA for me, but her work has been great every week. Her tasks are always completely promptly. I recently provided her with some updates for several AHSA facilities and programs with new rules, and she has been able to catch on fast which is excellent. She does not have many questions, but she is always welcome to ask if she needs help! Even though she only helps me with one MSP because she works with other team members, the work she does on AHSA is extremely important and well done. It does not go unnoticed!

I am writing this to provide a review of Marina and Viktoriia's work. Marina: She works on several MSPs for me and has been an immense help. I would not be able to keep up on my own tasks without her assistance. Marina askes me questions often when she encounters a new situation to make sure she is handling it correctly; this is great. There have been a few instances where Marina has been working too fast and missed a couple errors that could have been corrected, but I have explained each of these to her and explained accuracy is always most important. Marina is always willing to meet so that I may explain new tasks to her. We worked together to create a schedule of which days I need her tasks completed, and she has been following this. She is truly a great worker and has helped my programs and MSPs to become more successful for us.

Everything is great, you guys are amazing, thank you for the good work!

Our Clients

Contact Us

Our Services

Accounting, Bookkeeping, and Finance

Legal Process Outsourcing

Back Office Outsourcing

Marketing and Sales Operations

IT Services

Digital Transformation

Mobile App Development

Innovative Consulting

9150 Wilshire blvd, ste 245, Beverly Hills, CA, 90212